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Returns & exchanges

Not the right fit? You have 7 days from delivery to return or exchange your order.

7 daysTo request a return or exchange after delivery
WhatsAppStart a return or size exchange with one message
5–7 daysTo process your refund once we receive the item

On this page

What can be returned

  • Items returned within 7 days of delivery.
  • Unworn, unwashed and in original condition, with all tags attached.
  • In the original packaging where possible.

For hygiene reasons, we can’t accept items that have been worn, washed or damaged after delivery.

How to return

  1. Contact usMessage us on WhatsApp or email within 7 days with your order number and reason.
  2. Pack your itemPack it securely with tags attached. We’ll share the return address and instructions.
  3. We check itOnce it arrives, we inspect the item and confirm your exchange or refund.

Size exchanges

Need a different size? Tell us the size you want when you contact us. If it’s in stock, we’ll send it as soon as your return is received. If it’s out of stock, we’ll offer a refund instead.

Refunds

Approved refunds are processed within 5–7 working days after we receive your return. Cash on delivery orders are refunded by bank transfer to the account you share with us.

Original shipping charges are non-refundable, unless the item arrived damaged or incorrect.

Damaged or wrong item

If you receive a damaged, faulty or wrong item, contact us within 48 hours of delivery with photos. We’ll replace it or refund you in full, including shipping.